Reviews

"Jimmy, we love seeing Emily get a shoutout! It's great to hear she goes above and beyond to assist you with your questions. We appreciate your trust in our agency and look forward to continuing to support your insurance needs. "

"Thank you for sharing your review, Latoya! We are delighted to know that Emily delivered outstanding customer service. Your support is greatly appreciated by our agency."

"Joe, we know it’s not always easy to handle insurance changes during a busy workday, so we’re glad Valania made updating your new truck’s coverage quick and convenient! Thanks for continuing to count on our team—we’re always happy to help make things easier."

"Thanks for making our day with your review, Thomas! It's great to hear that Kacy and Kaydence were able to assist you effectively. We appreciate your trust in our agency for your insurance needs. "

"Frances, thank you for your thoughtful feedback! Dylan will be thrilled to hear how much you appreciated his patience and detailed explanations. We're grateful for your trust in our agency and are here whenever you need assistance. "

"Vatina, your kind words about Kacy really stood out to us! We’ll be sure to pass along your shoutout to her. We're thrilled to hear how helpful and polite she was during your visit. We appreciate your trust in our agency and look forward to assisting you with any future insurance needs. "

"Hi Donald,

Thank you for recognizing Emily Byrd and Vileanna Dailey's efforts in assisting with your home, auto, and umbrella policies. We're grateful for your trust in our agency and are here whenever you need us. "

"Ken, it’s wonderful to hear that Kacy’s dedication stood out to you! Kacy will be thrilled to hear your kind words about her dedication. We’re grateful to have her on our team and to have you as a valued customer. "

"Hi Scott, thank you for sharing your experience. We’re sorry for the confusion and for any frustration this caused.

Our team is available during our posted business hours, and calls received after closing are often not monitored or may route to voicemail/after-hours options. When you called back shortly after, we may have still been offline or handling other calls/requests, which is why you didn’t reach us immediately.

We appreciate you taking the time to leave a review and we’d like to make this right. If you’re still in need of assistance, please call us during business hours or reply to this message with the best time to reach you, and we’ll do our best to help."

"A smooth experience is always worth sharing! We’re grateful to hear Emily was able to take care of what you needed efficiently and leave you with such a positive impression. She’ll be happy to know her help made a difference. Thanks for the recommendation!"

"Darryl, we’re so pleased to know your experience with Adam Cox was a positive one. Helping customers feel confident in their choices while finding coverage that fits their needs is something our team takes pride in. Thank you for placing your trust in us."

"We love hearing that our coverage options and value stood out to you! Providing honest guidance and personalized service is what we strive for every day. Thank you for sharing your experience and trusting our team with your insurance needs."

"Dominique, your kind words mean a great deal to us! It’s reassuring to know Adam was able to make the process simple while providing the knowledgeable and professional service you were looking for. We’re thankful for the opportunity to help with your insurance needs."

"Thank you for this amazing review! We strive to make insurance simple and stress-free, and we’re thrilled to hear we did just that for you, Ralph! Let us know if we can help with anything else. "

"Thank you, Sunday, for your heartfelt words and for being with us for nearly 20 years. We're grateful to have you as part of our State Farm family here in Lumberton. Your trust and support mean the world to us."

"Thank you, Lorrie, for your feedback! I'm glad to hear that Emily was able to assist you quickly and efficiently with your new car policy. We appreciate your support and look forward to serving you in the future."

"Thank you, Chad, for your feedback! We're glad to hear that Jessica made your experience a positive one. If you need any further assistance, feel free to reach out."

"Thank you, Joe, for sharing your experience with us. We're glad to hear that Nick provided you with professional and considerate service while helping you find the best rates. Your recommendation means a lot, and we're here whenever you need assistance."

"Thank you for sharing your experience! We're glad Adam could assist you with your transition and make it a smooth process. If you need anything else, feel free to reach out. "

"Jeffrey, thank you for your kind words! We’re glad Mr. Clay Hamilton was able to support you effectively and make the process easier to understand."

"Thank you, Jamie, for sharing your experience! It's great to hear that Wyatt was able to assist you in saving money while improving your home and auto coverage. We appreciate your feedback and look forward to continuing to serve you."

"Thank you, Elizabeth, for sharing your experience! It's great to hear that Nick was able to assist you and your husband in finding a more affordable option with added renters insurance. We appreciate your trust in us and look forward to serving you in the future."

"Thank you, Melissa! We're glad Wyatt could assist your family with auto insurance swiftly and at a great rate. We appreciate your feedback."